Introduction

The Ohio Department of Human Services and the Ohio Bureau of Employment Services were merged to create the Ohio Department of Job and Family Services to avoid duplication of services to Ohio residents with a more-cost effective delivery system.

With the closing of 56 regional offices of the former Ohio Bureau of Employment Services, all unemployment compensation claims must be made by calling 1-877-644-6562 or by visiting their website at http://unemployment.ohio.gov.

Help is available in the Resource Room of each 1 Stop Jobs Workforce Development System to assist area individuals in placing the call or if you need assistance accessing your account contact your processing center.

A job seeker that visits a 1 Stop Jobs Workforce Development System office can expect to receive the following employment services:

• Information on careers, labor market trends, and information about the availability of quality training and education programs.
• A listing of local, statewide, national and international job openings, hiring requirements, wage ranges and job requirements.
• Job search assistance such as career counseling, job club, computer classes, resume preparation, and development of interviewing skills.
• Initial eligibility information about programs available in the community to help remove physical, psychological, and financial barriers to finding and keeping a job.
• Job retention services such as job coaching and ongoing skill development opportunities for upward mobility.
• Individual and/or group testing and assessments to determine job skills, aptitudes, interests and values upon which to structure a career path and develop employability plan.